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Checklist for a new integration

These details help us determine together what is needed to connect your systems.

Step by step

01

Systems and contacts

List your webshop, marketplaces, fulfilment partner, carriers and mailboxes. Note who administers each system.

02

Required processes

Describe which questions you want to automate and which actions require employee approval. Gather your current returns, warranty and shipping policies.

03

Secure handover and testing

Agree with NexReply which access is needed. Ask for a secure transfer link if secrets must be provided. Use separate accounts or keys where possible. Test with agreed data before enabling automatic sending.

Need help connecting?

Contact NexReply to agree on the next step. Never include passwords or API secrets in the contact form.