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Connecting a Vimexx mailbox

Check your Vimexx mail settings before NexReply starts processing support emails.

How to prepare the connection

01

Check the right account

Note the full email address and confirm which hosting service manages the mailbox in your Vimexx account.

02

Prepare access

For Vimexx cPanel hosting, the provider lists mail.yourdomain.nl, port 993 for IMAP and 465 for SMTP, with SSL. Replace the example domain with your own and check the certificate and settings for your plan.

03

Transfer details securely

Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.

04

Check an example

Retrieve a test message and send a reply. Compare the sender and Sent folder.

What information do we use?

Do not alter an existing mailbox setup without coordination. Provide any access secret only through a secure link.

Official documentation

Check the provider’s current settings too. Screen names and access options can change.

Need help connecting?

Contact us if a step does not work. Do not include secret access details in your message.