Connecting Packs to NexReply

Confirm which Packs Online account you use and whether it is the test or live environment. Note a recent shipment number and its destination postal code.

Ask your Packs contact or account administrator for API access to the correct environment and its dedicated username and password. NexReply will confirm whether any additional credentials are needed.

Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.

For an existing shipment, compare its number and postal code with the tracking status returned by Packs. Then confirm NexReply finds the same shipment.