Check the right account
Confirm which MediaMarkt Marketplace environment you use and which seller account receives the orders. Also note the shop_id for this Mirakl seller account. Involve its administrator.
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Prepare your seller account and access to orders and customer enquiries.
Confirm which MediaMarkt Marketplace environment you use and which seller account receives the orders. Also note the shop_id for this Mirakl seller account. Involve its administrator.
Check which partner or API access is available in your seller portal. Ask NexReply which authorisation or separate credential fits your account before creating anything. If you cannot find the shop_id, ask your marketplace contact.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Select a recent marketplace order and check its reference, customer enquiry and available shipping details together.
Available fields and actions depend on the marketplace account and enabled services. NexReply confirms the required access during setup.
Contact us if a step does not work. Do not include secret access details in your message.