Check the right account
Determine whether you use DHL Parcel Netherlands directly or through a shipping platform. Other DHL products use different API routes.
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Identify the correct DHL Parcel environment and prepare shipment or tracking access.
Determine whether you use DHL Parcel Netherlands directly or through a shipping platform. Other DHL products use different API routes.
For a direct Dutch DHL Parcel connection, My DHL Parcel lets you create an API User ID and key under Settings > API Keys. First agree with NexReply which access is needed.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Compare a recent DHL shipment with its shipment number and current tracking status.
Exact tracking and delivery details depend on the DHL product and the account or platform connection in use.
Check the provider’s current settings too. Screen names and access options can change.
Contact us if a step does not work. Do not include secret access details in your message.